Refund Policy

Within 24hrs of purchase for any reason, you are not entirely satisfied with your purchase, you can request refund

Timeframe for Refund:

You are eligible for a refund if you cancel your account or service within 24 hours of the original purchase.

How to Request a Refund:

To initiate the refund process, please contact our customer support team via opening support ticket within the specified 24-hour window. Be sure to provide your purchase details and a brief explanation for the cancellation.

Refund Processing:

Once your request is received and reviewed, we will process the refund. Please allow 14 business days for the refund to be reflected in your account. Note that processing times may vary depending on your payment method.

Additional Information:

Refunds will be issued using the original payment method.

Any applicable taxes or fees incurred during the initial purchase are non-refundable.

Refund eligibility is void if the product or service has been substantially utilized or if there is a breach of our terms of service.

The 24-hour refund policy is exclusive to first-time signups. If you have previously had an account with us, cancelled, and signed up again, or if you have opened a second account or order with us, you will not be eligible for a refund.

Refunds are limited for domain orders No Refund issued under any circumstances

Existing product upgrade or downgrade will not be refunded, user will be responsible for the action

No Refund is Applicable on Renewal Invoices of Services or Domains.

Additional Clause - Service Suspension or Termination:

No refund will be made if your Service(s) is suspended or terminated due to the following reasons:

Email Marketing/Email Abuse:

If your account is found to be involved in email marketing abuse or misuse of our service, leading to the suspension or termination of your service, no refund will be issued.

Inappropriate/Illegal/Immoral Activities:

If your account is suspended or terminated due to engaging in inappropriate, illegal, or immoral activities, you will not be eligible for a refund.

Account Over-use:

If your service is suspended or terminated as a result of over-use of your account resources beyond the acceptable limits defined by our terms of service, no refund will be provided.